Getting Data In

How to troubleshoot why Splunk Enterprise won't install on Server 2008 R2?

New Member

Gets partly through the install and the rolls back.

Are there any installation logs that may tell me what's holding things back?

Thanks,
Jason

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Motivator

We have the same issue and a support case open. No solution as of the last few err months...

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Splunk Employee
Splunk Employee

You can check the %temp% directory of the user that installed splunk and look for a MSIxxxxxxx.log file. If you have many of them -- look for the one that installed splunk.

If you cannot find it, you can explicitly create an install log file with the following cli command:

$ msiexec /i /l*v

The Microsoft MSI installer subsystem will create a log file there. Once created we can crack it open and look to see what is going on.

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SplunkTrust
SplunkTrust

Which product won't install? Enterprise, forwarder, Hunk?

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New Member

Sorry about that - Enterprise

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SplunkTrust
SplunkTrust

It's been a long time since I installed Splunk on Win2008R2 and I no longer have that system.

There are three places I can think of to look:

C:\, C:\Windows\Temp, and the Event Viewer.
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If this reply helps you, an upvote would be appreciated.
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