Getting Data In

Forwarder doesn't collect or pull data after some time

Vladimir
Path Finder

Hi,

I have a forwarder which collects WMI (cpu, disk, processes, memory) from ~150 servers (win2008R2, win2003). In splunk-launch.conf I have several variables for groups of these servers which looks like:
SPLUNK_SRVRGROUP1=SERVER1,SERVER2...SERVERN
SPLUNK_SRVRGROUP2=SERVER1,SERVER2...SERVERN

so in wmi.conf:
server = $SPLUNK_SRVRGROUP1,$SPLUNK_SRVRGROUP2

Sometimes forwarder stops pull/collect data for some random servers in the group. And I don't know why - there is no any error information in log files. After restarting the splunk service everything is OK, but after some time (1 day, 3 days - random) it happens again

The version of splunk indexer/forwarder is 4.2.2

Any suggestions?

Tags (2)
0 Karma
1 Solution

Vladimir
Path Finder

The "problem" was in max_retries_at_max_backoff parameter of wmi.conf

max_retries_at_max_backoff = <integer>
* Once max_backoff is reached, tells Splunk how many times to attempt to reconnect to the WMI provider.  
* Splunk will try to reconnect every max_backoff seconds.
* If reconnection fails after max_retries, give up forever (until restart).
* Defaults to 2.

I've set it to 30000. Will see.

View solution in original post

0 Karma

Vladimir
Path Finder

The "problem" was in max_retries_at_max_backoff parameter of wmi.conf

max_retries_at_max_backoff = <integer>
* Once max_backoff is reached, tells Splunk how many times to attempt to reconnect to the WMI provider.  
* Splunk will try to reconnect every max_backoff seconds.
* If reconnection fails after max_retries, give up forever (until restart).
* Defaults to 2.

I've set it to 30000. Will see.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Data Management Digest – August 2026

MichelleCorpora_1-1788182384472.png Welcome to the August 2026 edition of Data Management Digest! August was a ...

Your Feedback. Our Roadmap. Visit the PX Feedback Booth at .conf26

You use Splunk every day, come and help shape what's next.  Save Your Seat: Product-Focused Sessions at ...

Agentic SOC Triage: Investigating Splunk ES Notables with MCP Server and a Local LLM

The Problem: Too Many Alerts, Too Little Context Security operations teams running Splunk Enterprise Security ...