How can I set up Splunk to automatically open troubletickets?
Check this wiki page:
http://www.splunk.com/wiki/Deploy:Use_Splunk_alerts_with_scripts_to_create_a_ticket_in_your_ticketin...
The video link in that page is quite helpful as well.
*Splunk 4.1 appears to have an option to modify the config to include a ticket generation option on alerts.
http://www.splunk.com/view/SP-CAAAFD5
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