Solved: Automating troubleticket creation - Splunk Community

Getting Data In

How can I set up Splunk to automatically open troubletickets?

1 Solution

Solution

Check this wiki page:

http://www.splunk.com/wiki/Deploy:Use_Splunk_alerts_with_scripts_to_create_a_ticket_in_your_ticketin...

The video link in that page is quite helpful as well.

*Splunk 4.1 appears to have an option to modify the config to include a ticket generation option on alerts.

http://www.splunk.com/view/SP-CAAAFD5

View solution in original post

Solution

Check this wiki page:

http://www.splunk.com/wiki/Deploy:Use_Splunk_alerts_with_scripts_to_create_a_ticket_in_your_ticketin...

The video link in that page is quite helpful as well.

*Splunk 4.1 appears to have an option to modify the config to include a ticket generation option on alerts.

http://www.splunk.com/view/SP-CAAAFD5

Get Updates on the Splunk Community!

Best Practices: Splunk auto adjust pipeline queue

When you enable autoAdjustQueue in Splunk, maxSize should be understood as the queue size Splunk starts with ...

Laser Bananas and Edge Hubs: Exploring Operational Technology (OT) Data Through a ...

OT is a different environment to traditional IT and can have interesting challenges when interfacing the ...

Event Series: Mastering AI Tokenomics and Splunk Agent Observability

Beyond the Black Box: Correlating AI Performance and Tokenomics with Splunk Agent Observability As ...