Getting Data In

Automating troubleticket creation

SteveS
Splunk Employee
Splunk Employee

How can I set up Splunk to automatically open troubletickets?

Tags (1)
1 Solution

BunnyHop
Contributor

Check this wiki page:

http://www.splunk.com/wiki/Deploy:Use_Splunk_alerts_with_scripts_to_create_a_ticket_in_your_ticketin...

The video link in that page is quite helpful as well.

*Splunk 4.1 appears to have an option to modify the config to include a ticket generation option on alerts.

http://www.splunk.com/view/SP-CAAAFD5

View solution in original post

BunnyHop
Contributor

Check this wiki page:

http://www.splunk.com/wiki/Deploy:Use_Splunk_alerts_with_scripts_to_create_a_ticket_in_your_ticketin...

The video link in that page is quite helpful as well.

*Splunk 4.1 appears to have an option to modify the config to include a ticket generation option on alerts.

http://www.splunk.com/view/SP-CAAAFD5

Get Updates on the Splunk Community!

Deep Dive into Federated Analytics: Unlocking the Full Power of Your Security Data

In today’s complex digital landscape, security teams face increasing pressure to protect sprawling data across ...

Your summer travels continue with new course releases

Summer in the Northern hemisphere is in full swing, and is often a time to travel and explore. If your summer ...

From Alert to Resolution: How Splunk Observability Helps SREs Navigate Critical ...

It's 3:17 AM, and your phone buzzes with an urgent alert. Wire transfer processing times have spiked, and ...