Getting Data In
×

Are you a member of the Splunk Community?

Sign in or Register with your Splunk account to get your questions answered, access valuable resources and connect with experts!
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ask a Question
Solved! Jump to solution

Automating troubleticket creation

SteveS
Splunk Employee
Splunk Employee
‎03-15-2010 04:49 PM

How can I set up Splunk to automatically open troubletickets?

Tags (1)
Reply
1 Solution
Solved! Jump to solution
Solution

BunnyHop
Contributor
‎03-15-2010 05:06 PM

Check this wiki page:

http://www.splunk.com/wiki/Deploy:Use_Splunk_alerts_with_scripts_to_create_a_ticket_in_your_ticketin...

The video link in that page is quite helpful as well.

*Splunk 4.1 appears to have an option to modify the config to include a ticket generation option on alerts.

http://www.splunk.com/view/SP-CAAAFD5

View solution in original post

Reply
Solved! Jump to solution
Solution

BunnyHop
Contributor
‎03-15-2010 05:06 PM

Check this wiki page:

http://www.splunk.com/wiki/Deploy:Use_Splunk_alerts_with_scripts_to_create_a_ticket_in_your_ticketin...

The video link in that page is quite helpful as well.

*Splunk 4.1 appears to have an option to modify the config to include a ticket generation option on alerts.

http://www.splunk.com/view/SP-CAAAFD5

Reply
Get Updates on the Splunk Community!

Building Reliable Asset and Identity Frameworks in Splunk ES

 Accurate asset and identity resolution is the backbone of security operations. Without it, alerts are ...

Cloud Monitoring Console - Unlocking Greater Visibility in SVC Usage Reporting

For Splunk Cloud customers, understanding and optimizing Splunk Virtual Compute (SVC) usage and resource ...

Automatic Discovery Part 3: Practical Use Cases

If you’ve enabled Automatic Discovery in your install of the Splunk Distribution of the OpenTelemetry ...