Are you a member of the Splunk Community?
- Find Answers
- :
- Splunk Administration
- :
- Deployment Architecture
- :
- Why can I not modify roles In handler 'users': Cou...
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark Topic
- Subscribe to Topic
- Mute Topic
- Printer Friendly Page
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Why can I not modify roles In handler 'users': Could not get info for role that does not exist: winfra-admin?
We are trying to add users and receiving an error that states:
In handler 'users': Could not get info for role that does not exist: winfra-admin
Does anyone have any ideas on why this is occurring and any suggestions on how to get around this so that we can add users?
We have Admin and winfra-admin assigned to us when looking at our assigned roles.
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can you go to Settings -> Roles and then check to see if the role "winfra-admin" actually exists or not. Sometimes so apps/add-ons come with roles with them and when they are removed, the roles get removed but remain the profile of the users who get those roles assigned.
If you do not find the role in the list, please create and restart Splunk if possible. Should fix the issue for you.
++If it helps, then please consider accepting as an answer++
Shiv
###If you found the answer helpful, kindly consider upvoting/accepting it as the answer as it helps other Splunkers find the solutions to similar issues###
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you @shivanshu1593
We have it resolved now.
We had to delete the role then went to Settings>Authentication Methods>Reload Authentication Configuration
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Glad to know that you got a fix for the issue. Happy Splunking.
Shiv
###If you found the answer helpful, kindly consider upvoting/accepting it as the answer as it helps other Splunkers find the solutions to similar issues###
Splunkbase Unveils New App Listing Management Public Preview
Leveraging Automated Threat Analysis Across the Splunk Ecosystem
Can’t Make It to Boston? Stream .conf25 and Learn with Haya Husain
