Deployment Architecture

Why am I getting a 500 Internal Server Error immediately after logging into my external IP address on Ubuntu?

krypterro
Explorer

On a new install, I am getting a 500 Internal Server Error immediately after logging into my external IP address at port 8000 over http. Once that happens, Splunk errors out, and I can't try to log in again until I restart Splunk. But when I check ./splunk status it appears to be fine. This is on a fresh Ubuntu 16 server on a VPS. I have tried all the reasonably applicable solutions posted here with no success. Any suggestions?

0 Karma
1 Solution

krypterro
Explorer

Nevermind, forgot to restart. That fixed the problem, thanks.

View solution in original post

0 Karma

sudosplunk
Motivator

Hi there,

Please look at splunkd.log file (located at $SPLUNK_HOME/var/log/splunk) for errors or warnings and provide some data to further assist you.

0 Karma

krypterro
Explorer

Nevermind, forgot to restart. That fixed the problem, thanks.

0 Karma

renjith_nair
Legend

So what was the last change you did before restart to fix the issue?

---
What goes around comes around. If it helps, hit it with Karma 🙂
0 Karma

renjith_nair
Legend

Worth to check mgmtHostPort = <IP:port> in your web.conf. Normally this error happens when your web is not able to connect to splunkd.

---
What goes around comes around. If it helps, hit it with Karma 🙂
0 Karma

krypterro
Explorer

I changed it from: [mgmtHostPort = 127.0.0.1:8089] to the external IP address, with no change. Is there something special that must be done to access the web interface remotely as opposed to via localhost, which appears to be the default configuration?

0 Karma
Get Updates on the Splunk Community!

Fall Into Learning with New Splunk Education Courses

Every month, Splunk Education releases new courses to help you branch out, strengthen your data science roots, ...

Super Optimize your Splunk Stats Searches: Unlocking the Power of tstats, TERM, and ...

By Martin Hettervik, Senior Consultant and Team Leader at Accelerate at Iver, Splunk MVPThe stats command is ...

How Splunk Observability Cloud Prevented a Major Payment Crisis in Minutes

Your bank's payment processing system is humming along during a busy afternoon, handling millions in hourly ...