Splunk 5.0.8 + DBX 1.1.4: Failure in loading Java Bridge Server Status

[ww9rivers]

This seems to be a problem on this particular search head -- similar setup works on a different search head, although running Splunk DB Connect 1.1.1.

On this one, when I go to "/en-US/app/dbx/dbxstatus", the page goes into a loading loop.

I stopped the page loading in Firebug and I saw that one request is getting a 401 error from Splunk:

I found the error logs in the search head's "web_access.log":

"GET /en-US/custom/dbx/dbx/status?nocache=1404229064277 HTTP/1.1" 401 1191

Any thoughts on how I should go about troubleshooting this?

[sroback_splunk · Accepted solution]

Hi.This is a known issue which can occur when upgrading the app. See DB Connect Release Notes, known issue (DBX-375): http://docs.splunk.com/Documentation/DBX/1.1.1/ReleaseNotes/Releasenotes#Known_issues

A workaround is to stop the Java Bridge Server, backup all local files, then do a fresh installation of the latest version of the app (DBX 1.1.4). For details, see: http://docs.splunk.com/Documentation/DBX/1.1.1/DeployDBX/Troubleshoot#Problem_upgrading_from_earlier...