Issue accessing Splunk Search Head through AWS Load Balancer

[swatghare]

Hello

I am facing a weird issue while accessing my Splunk Search Head via AWS Load Balancer. We have Splunk Search head cluster deployed on AWS Linux VM and we have placed Application Load Balancer so as to access the most available Splunk Search Head. When we enter the DNS of Load Balancer , we get the splunk search head login page but when we access the search head it do not show all of the features. It only shows, neither it displays the user name who logged in. I am not sure of the issue here but attaching the screenshot of home screen of search head to get idea what I see when I login as Admin.

Does anyone faced this issue earlier , if yes then how can we resolve this?

Regards,
Sushant

[DavidHourani · Accepted solution]

Hi @swatghare,

This is happening because your LB session is not sticky/persistent so you are losing your pages content. Could you double check and set it to sticky see if it works ?

Official documentation here:
https://docs.splunk.com/Documentation/Splunk/7.2.6/DistSearch/UseSHCwithloadbalancers

Cheers,
David

[swatghare]

Thanks,
Yes this worked , below is the link for enabling sticky session in AWS

https://docs.aws.amazon.com/elasticloadbalancing/latest/application/load-balancer-target-groups.html...

[DavidHourani]

awesome, thanks for the link !