Fixup Tasks (Pending) are stuck with bucket status: "cannot fix up search factor as bucket is not serviceable;"

[keio_splunk]

Fixup tasks (Pending) for our indexer cluster could not be fixed and the bucket current status is reporting: "cannot fix up search factor as bucket is not serviceable;".

WARN message in splunkd.log:
WARN CMMaster - event=handleSyncError bid=network~xxx~xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx src=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx tgt=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

[keio_splunk · Accepted solution]

The pending bucket status are cleared after opening the management port (8089) between the indexers. It is a requirement for the management port to be opened between the indexers. Refer to "Ports that the cluster nodes use" in Splunk Documentation:

https://docs.splunk.com/Documentation/Splunk/7.2.3/Indexer/Systemrequirements#Ports_that_the_cluster...