Sending data from Splunk dashboard to some external API or a ticketing tool?

[yu94]

Hi All,
I have a dashboard which will list out all the errors along with some more fields in a table view.
So now what I need to do is I need to have a integration\API that should allow me to right click on the selected row of table data to send to API\Any ticketing tool.

Could you please help me on this?

Regards,
Thippesh

[kamlesh_vaghela]

Hi @yu94,

As per your requirement, you want to integrate ticketing tool and call specific API on the click of Table View row.
You can integrate dashboard's click event with third-party ticketing tool by following few steps.
1) create a javascript for defining onClick event which calls custom endpoint.
2) create a custom endpoint which communicates with a 3rd-party tool. (this is just python script).

This approach will let you know to communicates with ticket tool from the Splunk dashboard.
Let me know if you want to go with this approach I will guide you on implemetation.

Happy Splunking

[efavreau]

Hi Thippesh,
Sending to an API means you know how to connect and what you are left with needing is a URL to connect to. At this point, maybe you are looking to perform a drilldown to fill in parts of that URL. If so, here's the details to get you started: http://docs.splunk.com/Documentation/SplunkCloud/6.6.3/Viz/DrilldownIntro
https://answers.splunk.com/answers/457956/how-to-drill-down-from-a-splunk-dashboard-to-an-ex.html
https://answers.splunk.com/answers/525623/why-are-my-forms-that-link-to-an-external-url-not.html
Regards,
Eric