Javascript Error in Enterprise Security and Splunk Security Essentials

[zksvc]

Hi Everyone, 

i got error when open Splunk Security Essentials, it says 

A custom JavaScript error caused an issue loading your dashboard. See the developer console for more details.

When i check it in my browser console it says

GET http://my.ipaddress:8000/en-US/splunkd/__raw/servicesNS/zake/system/storage/collections/data/RecentlyViewedKO?limit=1&query=%7B%22%24and%22%3A%5B%7B%22type%22%3A1%7D%2C%7B%22id%22%3A%22home%22%7D%2C%7B%22app%22%3A%22Splunk_Security_Essentials%22%7D%5D%7D 503 (Service Unavailable)

since i know 503 code is error from server can i know any website to check where that server down ? i mean i check in Statusgator all is okay. 

Any solution ?

[Praz_123]

@zksvc 

Did you checked splunk status or check the splunk logs 

[zksvc]

Splunk status all is good but in splunk logs is like this one 

zksvc_1-1738226926757.png

idk why mongodb services do not running, i check. Also, when i want check telnet in port 8191 its refused 

zksvc_2-1738227133644.png