Observability: Digital Experience Monitoring (RUM + Synthetics) - 10/23/24

Community Office Hours

Observability: Digital Experience Monitoring (RUM + Synthetics) - 10/23/24

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Published on ‎09-05-2024 09:05 AM by Splunk Employee | Updated on ‎11-04-2024 07:28 AM

Register here. This thread is for the Community Office Hours session on Observability: Digital Experience Monitoring on Wed, October 23, 2024 at 1pm PT / 4pm ET.

This is your opportunity to ask questions related to your specific Digital Experience Management (DEM) questions with Splunk Real User Monitoring (RUM) and Splunk Synthetics, including:

  • Gaining a full view of the end user experience
  • Running front-end/back-end investigations to pinpoint errors
  • Running synthetics tests to proactively predict app and website performance
  • Measuring KPI's focused on customer experience
  • Anything else you’d like to learn!

We look forward to seeing you there!

 Please submit your questions at registration. You can also head to the #office-hours user Slack channel to ask questions (request access here). 

Pre-submitted questions will be prioritized. After that, we will open the floor up to live Q&A with meeting participants.

Look forward to connecting!



Labels (2)
0 Karma
ArifV
Splunk Employee

Here were some questions from the session:

Q1: Can you share some best practices for Synthetic Testing for app performance?

Solution

  • Simplify as much as possible, and validate as you go
  • Use global variables to scale and protect sensitive information
  • Organize your tests with naming conventions and tags
  • Understand your baseline, then alert on KPIs
  • View results in context with the rest of your application health

Documentation:

Blog:

https://community.splunk.com/t5/Community-Blog/Mastering-Synthetic-Browser-Testing-Pro-Tips-to-Keep-...

 

Q2: What metrics do synthetic tests generate? I'd like to create a custom dashboard based off synthetics.

Solution: 

Solution

  • Different metrics are generated for Browser, Uptime, and API tests.
  • Transactions within Browser tests also generate a few metrics, so you can monitor and alert on unexpected changes across multiple steps or pages within a test.

Documentation:

Q3: What capabilities in O11y Cloud help me understand the actual experience of the users of my website?

Solution

  • Real User Monitoring (RUM) focuses on how your end users experience your web or mobile application
  • RUM provides visibility into errors and performance, and ties them to backend traces
  • Support for browser and native Android & iOS apps
  • Flexible instrumentation built on open source/open standards

Documentation:

*You can find the slide deck with all of the Q&A and the session recording on our #office-hours user Slack Channel.