AppD Archive

unable to bci class

CommunityUser
Splunk Employee
Splunk Employee

Hello,

I get Agent Diagonistic events telling "unable to bci class com/ibm/jsse2/sca$a_$0 because of potential Classloader deadlock". 

How can I exlude this package from bci?

0 Karma

Arun_Dasetty
Super Champion

Hi,

We see such errors earlier but this error indicates that there is certain level of instrumentation failure on this JVM and hence we request you to add following two -D jvm args in addition to -javaagent entry on jvm startup script and restart the JVM 

-Dappdynamics.bciengine.class.verify=false

-Dappdynamics.bciengine.defer.risky.bci=false

We expect the above errors should not affect any app functionality let us know if you see such issues.

If issue still persists please send the logs folder archive under <appserveragent_install_dir>/logs path to assist you further.

Keep us posted how it goes.

The other option is to exclude manually from app-agent-config.xml at <agent_dir>/conf path by adding entry of package at section  looks similar to below, but above suggested jvm args should help in your case:

 <bci-processing-excludes>

<custom-exclude filter-type="CONTAINS" filter-value="org/pack1"/>

Regards,

Arun

0 Karma
Get Updates on the Splunk Community!

Developer Spotlight with Brett Adams

In our third Spotlight feature, we're excited to shine a light on Brett—a Splunk consultant, innovative ...

Index This | What can you do to make 55,555 equal 500?

April 2025 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with this ...

Say goodbye to manually analyzing phishing and malware threats with Splunk Attack ...

In today’s evolving threat landscape, we understand you’re constantly bombarded with phishing and malware ...