alerts customization

[CommunityUser]

Hi,

I receive alerts by email from AppDynamics due to policy violations.

Is there a way to customize email subjects of those alerts?

Currently I get something like:

"stalled BTs Policy Violated!"

I would like the subject of the email to include info of application name and tier/server.

thanx,

Pavel.

[Arun_Dasetty]

Hi Pavel,

Currently we cannot customize the email alert content. However can you check custom notification feature and let us know whether it helps: http://docs.appdynamics.com/display/PRO12S/Configure+Custom+Notifications

We do show application and tier/node (affected components) details in email(refer attached sample screenshot)

Please confirm if the alerts triggered missing app/tier details?

Thanks,

Arun

[CommunityUser · Accepted solution]

Hi Arun,

We just wanted to customize email subject, I wouldn't create a whole custom notification for that..

(is it possible in SaaS version?).

We do get tier/node details in email body, but would like to get them in header also

(just more convenient for support people - not having to open each email when looking for something).

We can have app name as part of policy name. Adding tier/node would be more difficult though.

thank you,

Pavel.

[Arun_Dasetty]

Hi Pavel,

We apologize for the convenience caused here. Currently we cannot customize the email subject - which reflects the policy name.

Thanks,

Arun