Unable to view scheduled reports

[CommunityUser]

We're using a hosted controller (4.0.4) and Internet Explorer 10 to view AppDynamics.  I can create a report and schedule it, but if I go to the Reports page I can't see any of the reports that I have set up.  I opened a problem on this when we first started to use AppD and was told this was a known bug, but it doesn't appear to have been fixed yet.  Is anyone else having this issue?  How can I get to the reports that I've set up if I can't see them?

[Arun_Dasetty]

Hi Joseph,

We see some fixes around this issue when in 4.0.2 already, Can you provide the following details:

a) is the issue persists in other browsers?

b) is the issue exists post refreshing the browser ?

c) provide screenshots from UI depicting the issue and also UI version in view

[CommunityUser]

I can bang on the refresh icon all day long without being able to see my reports.  I do not have the ability to use any browser other than IE 10 because I cannot install the Flash plugin needed.  Screenshots attached.  We're running on paid109, if that helps.

[Arun_Dasetty]

Hi Joseph,

Thanks for the saas details somehow (might be my slow network issues) i could not open your saas UI it is loading slowly some how, Can you please help me confirm to narrow issue further when any of your collegue when accesed from other machine/network the reports list is loaded fine? Apologies that i could not confirm from my end somehow this paricular saas ui is not login from my end, would be great if you could confirm that and send the screenshot accessed from other system