AppD Archive

Installed php agent but it seems not send data properly

CommunityUser
Splunk Employee
Splunk Employee

I am trying to install the php agent. The java process works fine. The php extension seems to be loaded correctly (https://www.dropbox.com/s/jfginjjjyx8g0r7/Screenshot%202014-10-25%2014.25.36.png?dl=0) but the application does not appear in the dashboard area.

I checked the log and I get every couple of minutes the following:

2014-10-25 14:08:22.455 EET INFO  24522 [config.ZMQConfigTransport] received config response, size: 11 bytes

2014-10-25 14:08:22.456 EET ERROR 24522 [config.ConfigChannel] No agent identity in config response: currentVersion: 1414235246039

agentState: UNREGISTERED

timestampSkew: 0

What am I doing wrong?

0 Karma
1 Solution

Arun_Dasetty
Super Champion

Hi,

While the PHP team got chance to look into your query and guide you further on debug steps, Can you see if the following information helps:

- We do not see any application associated in your saas ui URL http://netstudio.saas.appdynamics.com:80/controller, we understood that you have set ssl-enabled flag to false, we see application/tier/node Pahrmaplus.gr/web/zeus is not registered in your saas ui because the account-name and access-key details are missing as part of php agent config

we see from screenshot provided agent.accountName and agent.accountAccessKey are blank instead of having the values NetStudio/6visxxxx9b (refer actual values at your saas UI URL at https://netstudio.saas.appdynamics.com/controller/#/location=SETTINGS_LICENSE 

Regards,

Arun

View solution in original post

0 Karma

Arun_Dasetty
Super Champion

Hi,

While the PHP team got chance to look into your query and guide you further on debug steps, Can you see if the following information helps:

- We do not see any application associated in your saas ui URL http://netstudio.saas.appdynamics.com:80/controller, we understood that you have set ssl-enabled flag to false, we see application/tier/node Pahrmaplus.gr/web/zeus is not registered in your saas ui because the account-name and access-key details are missing as part of php agent config

we see from screenshot provided agent.accountName and agent.accountAccessKey are blank instead of having the values NetStudio/6visxxxx9b (refer actual values at your saas UI URL at https://netstudio.saas.appdynamics.com/controller/#/location=SETTINGS_LICENSE 

Regards,

Arun

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

I thought that account name and key were not required. Adding them solved my problem. Thank you very much!

0 Karma
Career Survey
First 500 qualified respondents will receive a $20 gift card! Tell us about your professional Splunk journey.
Get Updates on the Splunk Community!

Data Persistence in the OpenTelemetry Collector

This blog post is part of an ongoing series on OpenTelemetry. What happens if the OpenTelemetry collector ...

Introducing Splunk 10.0: Smarter, Faster, and More Powerful Than Ever

Now On Demand Whether you're managing complex deployments or looking to future-proof your data ...

Community Content Calendar, September edition

Welcome to another insightful post from our Community Content Calendar! We're thrilled to continue bringing ...