AppD Archive

Installed php agent but it seems not send data properly

CommunityUser
Splunk Employee
Splunk Employee

I am trying to install the php agent. The java process works fine. The php extension seems to be loaded correctly (https://www.dropbox.com/s/jfginjjjyx8g0r7/Screenshot%202014-10-25%2014.25.36.png?dl=0) but the application does not appear in the dashboard area.

I checked the log and I get every couple of minutes the following:

2014-10-25 14:08:22.455 EET INFO  24522 [config.ZMQConfigTransport] received config response, size: 11 bytes

2014-10-25 14:08:22.456 EET ERROR 24522 [config.ConfigChannel] No agent identity in config response: currentVersion: 1414235246039

agentState: UNREGISTERED

timestampSkew: 0

What am I doing wrong?

0 Karma
1 Solution

Arun_Dasetty
Super Champion

Hi,

While the PHP team got chance to look into your query and guide you further on debug steps, Can you see if the following information helps:

- We do not see any application associated in your saas ui URL http://netstudio.saas.appdynamics.com:80/controller, we understood that you have set ssl-enabled flag to false, we see application/tier/node Pahrmaplus.gr/web/zeus is not registered in your saas ui because the account-name and access-key details are missing as part of php agent config

we see from screenshot provided agent.accountName and agent.accountAccessKey are blank instead of having the values NetStudio/6visxxxx9b (refer actual values at your saas UI URL at https://netstudio.saas.appdynamics.com/controller/#/location=SETTINGS_LICENSE 

Regards,

Arun

View solution in original post

0 Karma

Arun_Dasetty
Super Champion

Hi,

While the PHP team got chance to look into your query and guide you further on debug steps, Can you see if the following information helps:

- We do not see any application associated in your saas ui URL http://netstudio.saas.appdynamics.com:80/controller, we understood that you have set ssl-enabled flag to false, we see application/tier/node Pahrmaplus.gr/web/zeus is not registered in your saas ui because the account-name and access-key details are missing as part of php agent config

we see from screenshot provided agent.accountName and agent.accountAccessKey are blank instead of having the values NetStudio/6visxxxx9b (refer actual values at your saas UI URL at https://netstudio.saas.appdynamics.com/controller/#/location=SETTINGS_LICENSE 

Regards,

Arun

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

I thought that account name and key were not required. Adding them solved my problem. Thank you very much!

0 Karma
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