AppD Archive

How to switch trial from on-premise to saas

CommunityUser
Splunk Employee
Splunk Employee

I just signed up for the pro trial, but I selected on-premise instead of saas.  I don't see a way to dynamically switch between the two.  I thought on-premise might be better, since I was concerned that they might have access to company content.  But on-premise seems overkill for my purpose and saas is probably the better choice.  How can I switch my trial to saas?

Thank you.

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Thanks for the question. You should reach out to the account representative assigned to you so that he/she can make the switch in our internal systems. Your account representative should have already initiated contact with you. Let me know if you face any issues in this regard.

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Thanks for the response.  I'm not sure who would be the account rep assigned to me.  How do I determine that or how can I reach out to the rep?  FYI: No account rep has initiated contact with me yet.

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Ok, I will have the rep reach out to you asap. Will keep you updated on this thread.

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Spencer Tuttle from our sales team will reach out to you asap.

Thanks

0 Karma
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