Event Services does not Start

[CommunityUser]

hi

the zookeeper is runing but cant start event services

here is windows cli error message:

C:\AppDynamics\Controller\bin>controller.bat start-events-service
[INFO] Using mysql from "C:\AppDynamics\Controller"\db\bin
[INFO] Using mysql configuration file: "C:\AppDynamics\Controller"\db\db.cnf
The system cannot find the path specified.

one time i replaced all paths in controller.bat with absolute paths but the same err

[Arun_Dasetty]

Hi Farid, 

Is this a successfull installation during the install time? if yes, please send below logs:

a) Output of below command:

cmd> dir C:\AppDynamics\Controller

cmd> dir C:\AppDynamics\Controller\events_service\bin\

cmd> C:\AppDynamics\Controller\events_service\bin\events-service.bat start -y conf\events-service-all.yml -p conf\events-service-all.properties

b) check in services.msc whether there is AD  events service exists and if yes try to start from there

Open cmd in elevated cmd prompt as "Run as administrator"

c) what is the controller version, we tried in local 4.1 and it worked fine

[CommunityUser]

Thans Kumar for valubale hints

one key point was my installation is like this : C:\AppDynamics\Controller\events_service\4.1.0.2\bin

instead of C:\AppDynamics\Controller\events_service\bin\  as you mentioned .

finaly it told :Logging startup to "C:\AppDynamics\Controller\events_service\4.1.0.2\bin\..\even
ts-service-all-startup.log"
Starting processor.....started.

but steel no service in services.msc panel

Thanks

[Arun_Dasetty]

Hi Farid,

Can you try below , it looks the version folder issue is address in latest 4.1.0.4 version as i do not version folder in my local, However regarding the missing events service , please try below and see if that helps:

Open cmd in elevated (Run as administrator)

- Now navigate to <Controller_dir>\events_servicie\4.0.1.2\bin in command prompt and issue below command

cmd> events-service.bat install-events-service