App Dynamics not working

[CommunityUser]

Hi,

I am getting an error "Some data could not be retrieved due to data limitations" on clicking the various app dynamics tabs (dashboard, events, slow response times etc). and on page its showing loading for endless time. Can someone please look in to this?

Thanks,

Adil

[Arun_Dasetty]

Hi Adil,

Can you please try the following and check any change in behavior:

- Logout of the controller and login into below URL

http://<host>:<port>/controller/admin.html (account/user/password: system/user1/changeme)

Default password is changeme

- update controller property disable.historical.transaction.flow to true. 

If issue persists, please send the following:

- server.log and database.log under <controller-install-dir>/logs path

- install.log file under <controller-install-dir>

- let us know how many agents are reporting to this controller so that we can validate them against profile you installed

-  slow.log file located under <controller-install-dir>/db/data folder to check for how long slow queries are taking to run.

Also confirm whether your controller is meeting docs specs for system requirements :

http://docs.appdynamics.com/display/PRO39/Controller+System+Requirements

Keep us posted requested information to debug further.

Regards,

Arun