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sales force add-on for splunk - Getting error while setting up configuration file.

mrao5
Loves-to-Learn

Hello, 

I am trying to integrate sales force with Splunk. 

I have installed sales force add-on to our Splunk HWF. 

when i am trying to setup configuration i get this message -"Request time out while getting accesstoken. Please try again."

configuration setup page - 

account name - sales

salesforce environment - other

endpoint url - xxxx.salesforce.com

api version - 4.8

auth type - Oauth 2.0 authencation

client id - XXX

secret ID - XxX

redirect url - <heavyforwarder name>/en-US/app/Splunk_TA_Saleforce/Saplunk_ta_salesforce_redirect

 

Splunkd logs :

ERROR ExecProcessor - message from "python /apps/splunk/etc/apps/Splunk_TA_salesforce/bin/sfdc_object.py" raise HTTPError(response) 

0400 ERROR ExecProcessor - message from "python /apps/splunk/etc/apps/Splunk_TA_salesforce/bin/sfdc_object.py" HTTPError: HTTP 500 Internal Server Error -- {"messages":[{"type":"ERROR","text":"Unexpected error \"<type 'exceptions.KeyError'>\" from python handler: \"u'salesforce'\". See splunkd.log for more details."}]}

 

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