All Apps and Add-ons

sales force add-on for splunk - Getting error while setting up configuration file.

mrao5
Loves-to-Learn

Hello, 

I am trying to integrate sales force with Splunk. 

I have installed sales force add-on to our Splunk HWF. 

when i am trying to setup configuration i get this message -"Request time out while getting accesstoken. Please try again."

configuration setup page - 

account name - sales

salesforce environment - other

endpoint url - xxxx.salesforce.com

api version - 4.8

auth type - Oauth 2.0 authencation

client id - XXX

secret ID - XxX

redirect url - <heavyforwarder name>/en-US/app/Splunk_TA_Saleforce/Saplunk_ta_salesforce_redirect

 

Splunkd logs :

ERROR ExecProcessor - message from "python /apps/splunk/etc/apps/Splunk_TA_salesforce/bin/sfdc_object.py" raise HTTPError(response) 

0400 ERROR ExecProcessor - message from "python /apps/splunk/etc/apps/Splunk_TA_salesforce/bin/sfdc_object.py" HTTPError: HTTP 500 Internal Server Error -- {"messages":[{"type":"ERROR","text":"Unexpected error \"<type 'exceptions.KeyError'>\" from python handler: \"u'salesforce'\". See splunkd.log for more details."}]}

 

Labels (2)
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Event Series: Splunk Observability Metrics Cost Optimization

Balancing Scale and Spend: Gaining Control Over High-Volume Metrics in Splunk Observability Cloud As ...

Kick the Tires Before You Commit: A Hands-On Tour of the Splunk Observability Cloud ...

Evaluating an enterprise observability platform usually goes like this: fill out a form, get a free trial with ...

Deep insights, no barriers: Splunk Observability Cloud Free Edition

As software delivery cycles continue to accelerate, observability shouldn’t be a luxury — it should be a ...