All Apps and Add-ons

python errors

nexellent
Explorer

Hello

On our installation the collector-script dies with following error:


Traceback (most recent call last):
File "/opt/splunk/etc/apps/SplunkforCitrixNetScaler/bin/appflow_collector.py", line 38, in
ipfix_pkt = ipfix.IPFIX(data)
File "/opt/splunk/etc/apps/SplunkforCitrixNetScaler/bin/ipfix.py", line 52, in init
self.records.append(IPFIXRecord(rec_id, rec_length, self.timestamp, raw[pos+4:pos+rec_length]))
File "/opt/splunk/etc/apps/SplunkforCitrixNetScaler/bin/ipfix.py", line 18, in init
data,data_len = parse_fn(raw[pos:])
File "/opt/splunk/etc/apps/SplunkforCitrixNetScaler/bin/ipfixrec.py", line 704, in parse_template_264
data[SYSLOG_MESSAGE], slen = '"' + get_var_string(raw[data_len:]) + '"'
TypeError: cannot concatenate 'str' and 'tuple' objects

Am I the only one seeing this?
Any ideas how to fix it?

Cheers

Roman

0 Karma

piuagpPUOGHPUG0
New Member

Running version 4.8 and getting similar errors:
09-20-2013 13:41:59.916 -0600 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/SplunkforCitrixNetScaler/bin/appflow_collector.py" socket.error: [Errno 98] Address already in use
09-20-2013 13:41:59.916 -0600 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/SplunkforCitrixNetScaler/bin/appflow_collector.py" return getattr(self._sock,name)(*args)
09-20-2013 13:41:59.916 -0600 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/SplunkforCitrixNetScaler/bin/appflow_collector.py" File "/opt/splunk/lib/python2.7/socket.py", line 224, in meth
09-20-2013 13:41:59.916 -0600 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/SplunkforCitrixNetScaler/bin/appflow_collector.py" s.bind((HOST, PORT))
09-20-2013 13:41:59.916 -0600 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/SplunkforCitrixNetScaler/bin/appflow_collector.py" File "/opt/splunk/etc/apps/SplunkforCitrixNetScaler/bin/appflow_collector.py", line 32, in
09-20-2013 13:41:59.916 -0600 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/SplunkforCitrixNetScaler/bin/appflow_collector.py" Traceback (most recent call last):

0 Karma

athana
Splunk Employee
Splunk Employee

What version of the app are you using? There was a bug in the app v4.6 that caused this error. Please try to download and install the latest version of the app, and see if that will fix it.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

[Puzzles] Solve, Learn, Repeat: Matching cron expressions

This puzzle (first published here) is based on matching timestamps to cron expressions.All the timestamps ...

Why Splunk Customers Should Attend Cisco Live 2026 Las Vegas

Why Splunk Customers Should Attend Cisco Live 2026 Las Vegas     Cisco Live 2026 is almost here, and this ...

Data Management Digest – May 2026

Welcome to the May 2026 edition of Data Management Digest!   As your trusted partner in data innovation, the ...