All Apps and Add-ons

invalid cookie detected

deletemeplease
Explorer

Hi There,

I've just installed the splunk-4.2.3-105575-x64-release and trying to login using he web browser (ie8) shows a message:

Invalid cookie detected. Try reloading this page or restarting your browser.

What is this? and what can I do about it?

Cheers
m

0 Karma
1 Solution

deletemeplease
Explorer

bah bow, crappy app uninstalled

really guys, this is woeful

View solution in original post

0 Karma

sideview
SplunkTrust
SplunkTrust

Sorry I only saw this question now -- believe it or not app-owners dont get any kind of notification when people post questions about their apps.

I will say that there isn't really anything in the app that could be causing it or contributing to it. While there is plenty of code in SplunkWeb that uses cookies, there's really nothing in my apps that does.

I'm happy to help though. Feel free to email me at nick@sideviewapps.com. Although Splunk support is probably your best bet, I can help you figure out where the problem is coming from.

Do you get the same error with all apps? Any proxy in front of Splunkweb or any weird plugins for browser security? Sometimes things like that will strip custom HTTP headers. It's not inconceivable that this error message is talking about "cookies" a bit erroneously. The problem could be that the splunk session header isn't making it to SplunkWeb and it's default response is to complain about the cookie... Anyway, let me know if I can help.

0 Karma

deletemeplease
Explorer

bah bow, crappy app uninstalled

really guys, this is woeful

0 Karma

Sprk
New Member

I've had the same problem.

I've got it solved by accepting cookie's in the browsers configuration.

0 Karma

deletemeplease
Explorer

my browser is accepting cookies right now, never had an issue with that.
Still can't get this to work grr

0 Karma

Ayn
Legend

Are you running other web applications on the same system, so that your browser might be passing cookies for them when it's trying to access Splunk's web interface? If that's the case, try removing those cookies and give it another try.

0 Karma

deletemeplease
Explorer

thanks for that

deleted all cookies, refreshed the page, message still showing up

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Event Series: Telemetry Pipeline Management

Balancing Scale and Spend: Gaining Control Over High-Volume Metrics in Splunk Observability Cloud As ...

Kick the Tires Before You Commit: A Hands-On Tour of the Splunk Observability Cloud ...

Evaluating an enterprise observability platform usually goes like this: fill out a form, get a free trial with ...

Deep insights, no barriers: Splunk Observability Cloud Free Edition

As software delivery cycles continue to accelerate, observability shouldn’t be a luxury — it should be a ...