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Why does 3D Scatterplot fail to load with Splunk 7.0.1?

guilmxm
Influencer

Hello,

It looks like the 3D Scatterplot viz addon does not work anymore with Splunk 7.0.1, the following messages are visible from the console: (From Chrome)

alt text

This is what we get with a brand new instance running 7.0.1
The same installation works perfectly fine with Splunk 7.0.0
Kind regards,

Guilhem

0 Karma
1 Solution

aljohnson_splun
Splunk Employee
Splunk Employee

Hello @swan56 @afroemmel @Guilmxm

I think I have fixed the issue you ran into. Please update to version 1.5 on Splunkbase:
https://splunkbase.splunk.com/app/3138/

If you continue to experience issues, please post an issue on the github:
https://github.com/metasyn/scatterplot3d_app/issues

Lastly, if you like the app, please rate it 🙂

Best,
Xander

View solution in original post

0 Karma

aljohnson_splun
Splunk Employee
Splunk Employee

Hello @swan56 @afroemmel @Guilmxm

I think I have fixed the issue you ran into. Please update to version 1.5 on Splunkbase:
https://splunkbase.splunk.com/app/3138/

If you continue to experience issues, please post an issue on the github:
https://github.com/metasyn/scatterplot3d_app/issues

Lastly, if you like the app, please rate it 🙂

Best,
Xander

View solution in original post

0 Karma

guilmxm
Influencer

Many thanks Xander 😉 And rating for done already since a long time ago!

swan56
New Member

Hi,

I'm very impressed with this work, nice work, thank you.
The situation is better with Splunk 7.0.1 and 3D Scatterplot v1.5 : the backround is loading, and I can turn, zoom, etc... but I still can't see the dots.
Regards.

0 Karma

aljohnson_splun
Splunk Employee
Splunk Employee

Hello, I'd love to address this. Can you open an issue on github describing the issue - with your OS, browser, and screenshots? It's a little hard to track and fix things in splunkbase answer's comments.

https://github.com/metasyn/scatterplot3d_app/issues

0 Karma

csyvenky
Path Finder

v1.5 seems to work on my OS X instance.

OS X: 10.12.6
Splunk Version : 7.0.1
Splunk Build : 2b5b15c4ee89
Browser: Safari 11.0.2

0 Karma

aljohnson_splun
Splunk Employee
Splunk Employee

Thank you for your reply 🙂

0 Karma

afroemmel_splun
Splunk Employee
Splunk Employee

Hi,
I have the same issue with Splunk 7.0.1 and Scatterplot 1.4.0 Build 8
Regards
Arminb

0 Karma

aljohnson_splun
Splunk Employee
Splunk Employee

Hello, I'd love to address this. Can you open an issue on github describing the issue - with your OS, browser, and screenshots? It's a little hard to track and fix things in splunkbase answer's comments.

https://github.com/metasyn/scatterplot3d_app/issues

0 Karma

aljohnson_splun
Splunk Employee
Splunk Employee

Hello @Guilmxm, could you kindly add which version of the Scatterplot visualization app you are using? Just go to Settings on the Splunk bar, then click about. I'd love to help resolve your issue (I wrote the app).

Best,
Xander

0 Karma

guilmxm
Influencer

Hello Xander!

That's a very impressive addon, thank you for this application 😉

To reply, I have tested on a brand new 7.0.1 instance running your app in last version 1.4.0. (and I think I tested as well 1.3)

Same deployment in 7.0.0 works perfectly fine.

Did you ave the occasion to verify on a 7.0.1 instance ?

aljohnson_splun
Splunk Employee
Splunk Employee

I see - I recently half-published a bug fix on github but hadn't updated splunkbase yet - could you try downloading 1.5 here and seeing if that fixes your issue?

https://github.com/metasyn/scatterplot3d_app/releases

I need to upload this to Splunkbase still, but have a little more testing to do.

0 Karma

guilmxm
Influencer

Hi !

Sorry for late reply, I have been very busy the last days but I will test that ASAP 😉

Guilhem

0 Karma

aljohnson_splun
Splunk Employee
Splunk Employee

Hi @guilmxm,

Just checking in to see if you validated that fix by chance?

Best,
Xander

0 Karma

guilmxm
Influencer

Hello Xander !

Thanks for reminding me 😉

I tested right now with a brand new instance in 7.0.1 and the version 1.5 for your Git works perfectly fine.
I am keen to say that could upload to Splunk base.

Many thanks !

Guilhem

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