All Apps and Add-ons

Version 9.4 Compatibility?

zpadams
New Member

We recently updated Splunk to version 9.4.9 and found that our Cofense logs stopped flowing soon after. We are on version 2.1.7 of the Cofense Triage Add-On, which does say supports 9.4.x in the release notes. However, there appears to be a discrepancy in the readme of the Add-on where 9.4 is missing from the compatible versions list. It does mention 9.3 twice, so I suspect that is a typo.

My Splunk team is reporting that they believe 2.1.7 is incompatible with 9.4. The error the TA in Splunk shows appears to be more related to a python error. Has anyone run into this before?

Error:
External handler failed with code '1' and output: ''.

Labels (1)
0 Karma

livehybrid
SplunkTrust
SplunkTrust

Hi @zpadams 

The app is supported/maintained by Cofense - I would recommend emailing them at [email protected] to enquire/report this and hopefully they can resolve for you.

🌟 Did this answer help you? If so, please consider:

    • Adding karma to show it was useful
    • Marking it as the solution if it resolved your issue
    • Commenting if you need any clarification

Your feedback encourages the volunteers in this community to continue contributing.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Continue Your Federation Journey: Join Session 3 of the Bootcamp Series

To help practitioners build a stronger foundation, we launched the Data Management & Federation ...

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...

Casting Call: Compete in Cyber Games

Lights, Camera, SecOps: Apply to Compete in Cyber Games     Think you have what it takes to beat the clock? ...