Tryign to Setup RADIUS Authentication

[agodoy]

I was not able to do a succesful test but I decided to save the configurations anyways.

I am seeing the following in the logs:

08-22-2013 16:16:32.299 -0400 ERROR ScriptRunner - stderr from '/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py':  Traceback (most recent call last):
08-22-2013 16:16:32.299 -0400 ERROR ScriptRunner - stderr from '/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py':    File "/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py", line 1333, in <module>
08-22-2013 16:16:32.299 -0400 ERROR ScriptRunner - stderr from '/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py':      getUserInfo( args )
08-22-2013 16:16:32.299 -0400 ERROR ScriptRunner - stderr from '/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py':    File "/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py", line 1284, in getUserInfo
08-22-2013 16:16:32.300 -0400 ERROR ScriptRunner - stderr from '/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py':      user = UserInfo.load(username, directory)
08-22-2013 16:16:32.300 -0400 ERROR ScriptRunner - stderr from '/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py':    File "/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py", line 578, in load
08-22-2013 16:16:32.300 -0400 ERROR ScriptRunner - stderr from '/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py':      return UserInfo.loadFile(path)
08-22-2013 16:16:32.300 -0400 ERROR ScriptRunner - stderr from '/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py':    File "/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py", line 539, in loadFile
08-22-2013 16:16:32.300 -0400 ERROR ScriptRunner - stderr from '/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py':      fp = open(path)
08-22-2013 16:16:32.300 -0400 ERROR ScriptRunner - stderr from '/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py':  IOError: [Errno 2] No such file or directory: '/opt/splunk/etc/apps/radius_auth/local/user_info/a93e8289e00a4606117ae3df95bee69d.json'

Any ideas on what might be going on? Oh, sniffing on the line I can see the Access-Request going out, but it is receiving an Access-Reject. Testing with radclient produces the Access-Request/Access-Accept.

[LukeMurphey · Accepted solution]

I found the cause of the exception. Basically, the authentication doesn't gracefully handle situations where a request is made a user's info and the app is incapable of finding out the necessary user information (see this bug for details).

I just pushed out a new version with the fix (version 1.3.1).

However, I have a suspicion that the inability to authenticate has nothing to do with this exception (it is otherwise benign). Let me know what you find out after you install the update.

[agodoy]

It is working now. My password had expired in the process of troubleshooting.

[agodoy]

Thanks for the quick response. I installed the new version and it looks like the issue from above is gone.
Now I only have INFO messages like the following:
INFO RadiusAuth - function=getUserInfo called, user 'myusername' not found, username=myusername
INFO RadiusAuth - function=getUsers called, '0' users found, users=0
INFO RadiusAuth - function=userLogin called, user 'myusername' authenticated action=fail, username=myusername

[LukeMurphey]

What version of RADIUS auth are you using?