All Apps and Add-ons

Splunk ServiceNow Integration encrypting data?

larryggibson
Explorer

We have installed the ServiceNow integration in our splunk instance and are getting data through from our Snow instance. We have noticed that some fields seem to be encrypted. Is this something we need to change on the ServiceNow side or is it something we need to change on the Splunk integration? An example would be cmdb_ci looks like this cmdb_ci=f97dcb156fdd1140436a5afc5d3ee4cf

Anyone any ideas?

0 Karma

larryggibson
Explorer

Not encrypting data at all but showing reference values rather than display values. Now if I go only figure out how to get splunk integration to fix this. Reference Snow wiki look for Direct Web Services section 5 for detail. Can't include link no karma.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Index This | What travels the world but is also stuck in place?

April 2026 Edition  Hayyy Splunk Education Enthusiasts and the Eternally Curious!   We’re back with this ...

Discover New Use Cases: Unlock Greater Value from Your Existing Splunk Data

Realizing the full potential of your Splunk investment requires more than just understanding current usage; it ...

Continue Your Journey: Join Session 2 of the Data Management and Federation Bootcamp ...

As data volumes continue to grow and environments become more distributed, managing and optimizing data ...