All Apps and Add-ons

Splunk ServiceNow Integration encrypting data?

larryggibson
Explorer

We have installed the ServiceNow integration in our splunk instance and are getting data through from our Snow instance. We have noticed that some fields seem to be encrypted. Is this something we need to change on the ServiceNow side or is it something we need to change on the Splunk integration? An example would be cmdb_ci looks like this cmdb_ci=f97dcb156fdd1140436a5afc5d3ee4cf

Anyone any ideas?

0 Karma

larryggibson
Explorer

Not encrypting data at all but showing reference values rather than display values. Now if I go only figure out how to get splunk integration to fix this. Reference Snow wiki look for Direct Web Services section 5 for detail. Can't include link no karma.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Deep insights, no barriers: Splunk Observability Cloud Free Edition

As software delivery cycles continue to accelerate, observability shouldn’t be a luxury — it should be a ...

Monitoring AI Agents with Splunk Observability Cloud

Let’s say I’m running a travel planning AI app in production. A user asks for three concise hotel options in ...

[Puzzles] Solve, Learn, Repeat: Tiling

This puzzle (first published here) is based on finding groups of tessellated tiles (inspired by floor tiles I ...