All Apps and Add-ons

Splunk/Salesforce Integration | Disabling SSL certification verification

arunwip
New Member

Hi Experts,

Need your quick suggestion/support.

Trying to make an integration between Splunk with Salesforce using Splunk_TA_salesforce.
Getting below SSL error.

2022-10-06 09:24:35,525 ERROR pid=22321 tid=MainThread file=task.py:_send_request:475 | [stanza_name=monitoring__c] Error occurred in request url=https://company-business--preprod01.sandbox.salesforce.com/services/data/v54.0/query?q=SELECT%20Crea... method=GET reason=HTTP Error HTTPSConnectionPool(host='company-business--preprod01.sandbox.my.salesforce.com', port=443): Max retries exceeded with url: /services/data/v54.0/query?q (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1106)')))

Have placed a certificate pem file in $SPLUNK_HOME/etc/auth/certs/ and defined this path in splunk_ta_salesforce_settings.conf as ca_certs_path = /opt/splunk/etc/auth/certs/cert_chain.pem

But still we get an SSL error, how to disable SSL certificate verifification in the Add-On 'Splunk_TA_salesforce'? Please suggest.

Thanks

Labels (3)
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Monitoring AI Agents with Splunk Observability Cloud

Let’s say I’m running a travel planning AI app in production. A user asks for three concise hotel options in ...

[Puzzles] Solve, Learn, Repeat: Tiling

This puzzle (first published here) is based on finding groups of tessellated tiles (inspired by floor tiles I ...

SOK it to Me: Top 3 Benefits of Using Splunk Operator on Kubernetes that’ll Make ...

    Thursday, July 9, 2026  |  11:00AM–12:00PM PDT Duration: 1 hour (includes Q&A) Managing can feel like a ...