All Apps and Add-ons

Splunk PDF server

bondu
Explorer

I receive this error when attempting to launch the Splunk PDf server.

ServerSideInclude Module Error!
Splunk has failed to locate the template for uri '/APP/pdfserver/appserver/static/home.html'.

Anyone come across this problem.

Thanks in advance

rsimmons
Splunk Employee
Splunk Employee

It appears to be looking for the home.html template and it isn't finding it in the expected directory. The issue is resolved by copying over the home.xml file from the default directory.

cp /opt/splunk/etc/apps/pdfserver/appserver/static/home.html
/opt/splunk/etc/apps/pdfserver/appserver/static/home.html

0 Karma

rsimmons
Splunk Employee
Splunk Employee

At this point it would be best to open a case so that Support can assist you directly.
Please visit our Support Portal to submit a case: https://www.splunk.com/page/submit_issue.

0 Karma

bondu
Explorer

There is no home.xml or home.html, tried downloading the PDFserver app again, and neither of those files exist in the original download. Also tried to copy from the file from /usr/local/splunk/etc/apps/launcher/default/data/ui/views/home.xml
I receive a different error now. "False 1 launcher.html"

Thanks again

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Mile High Learning with Splunk University, Denver, Colorado

If Denver is known for its mile-high elevation, Splunk University is about to raise the bar on technical ...

IT Service Intelligence 5.0 Series: Your Guide to the June Launch

We are excited to announce the June release of Splunk IT Service Intelligence (ITSI) 5.0. This update ...

Agent Mode Engaged! Enchaining Agentic Operations with Splunk AI Assistant 2.0

    Are you ready to transform how your team handles complex data requests? We invite you to our upcoming ...