All Apps and Add-ons

Splunk PDF server

bondu
Explorer

I receive this error when attempting to launch the Splunk PDf server.

ServerSideInclude Module Error!
Splunk has failed to locate the template for uri '/APP/pdfserver/appserver/static/home.html'.

Anyone come across this problem.

Thanks in advance

rsimmons
Splunk Employee
Splunk Employee

It appears to be looking for the home.html template and it isn't finding it in the expected directory. The issue is resolved by copying over the home.xml file from the default directory.

cp /opt/splunk/etc/apps/pdfserver/appserver/static/home.html
/opt/splunk/etc/apps/pdfserver/appserver/static/home.html

0 Karma

rsimmons
Splunk Employee
Splunk Employee

At this point it would be best to open a case so that Support can assist you directly.
Please visit our Support Portal to submit a case: https://www.splunk.com/page/submit_issue.

0 Karma

bondu
Explorer

There is no home.xml or home.html, tried downloading the PDFserver app again, and neither of those files exist in the original download. Also tried to copy from the file from /usr/local/splunk/etc/apps/launcher/default/data/ui/views/home.xml
I receive a different error now. "False 1 launcher.html"

Thanks again

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Laser Bananas and Edge Hubs: Exploring Operational Technology (OT) Data Through a ...

  OT is a different environment to traditional IT and can have interesting challenges when interfacing the ...

Event Series: Mastering AI Tokenomics and Splunk Agent Observability

Beyond the Black Box: Correlating AI Performance and Tokenomics with Splunk Agent Observability   As ...

span_metrics: The OpenTelemetry-Idiomatic Way to See Inside Your Services

You open a trace in Splunk Observability Cloud and everything looks fine. One root span, order-pipeline, with ...