Probably the best way to handle "Questions" like this is to post the
SPL-* number associated with the support case. This could be done either by the OP, by support or by other bystanders willing to take the extra time to open a case. There has to be some reason that there is a
shouldn't you have answered with "thanks for the bug report and solution - please go to to report this so it gets fixed in a future version of splunk" ?
My goal is to make sure content is useful and searchable for the entire Splunk community, and that includes making sure questions with obvious answers are actually resolved so it's easily searchable for other users to find. You sharing this will help others that come across issues related to this, so your help is appreciated.
When tagging a post with the official tag for the referenced app/add-on from Splunkbase (blue tags), the developers are notified via email that a question was asked about the app/add-on. Of course, to get more traction on the issue at hand with regards to a bug, it's best to actually submit the bug through official means http://www.splunk.com/r/bugs
I downvoted this post because it is unnecessarily rude. we're all working to make splunk answers a useful site, being snarky is not helpful to anyone.
I think you overreacted if you think that was rude. If you want the site useful, helping the original poster know how to report a bug would have added value.