All Apps and Add-ons

Splunk Add-on for Microsoft Cloud Services: What does "Authorization has been denied for this request" error mean after the installation of the add-on?

viktdm
Engager

Hi,

I installed Splunk Add-on for MicroSoft Cloud Services and configured it as instructed on this page. Initially everything looked ok and O365 Troubleshooting tab showed all green. However, after I configured inputs and went to check O365 Troubleshooting tab again, it reported 1 invalid account and there was the following error in the internal log:

2018-02-02 17:58:58,946 +0000 log_level=ERROR, pid=2111, tid=MainThread, file=o365_subscription.py, func_name=_subscription_request, code_line_no=88 | [account="XXXXXXX.onmicrosoft.com" proxy_enabled="false" proxy_type="http" proxy_rdns="false" ]Subscription request failed, [proxy_enabled="false" proxy_type="http" proxy_rdns="false" ] GET request to https://manage.office.com/api/v1.0/1bd5432d-xxxx-xxxx-xxxx-xxxxxxx22206/activity/feed/subscriptions/... failed, reason: 401, {"Message":"Authorization has been denied for this request."}

What does "Authorization has been denied for this request." mean? Any ideas and help to resolve this issue would be appreciated.

Thanks!

alexistremblay
Engager

Same issue here, the only way to recover is to go back into UI and enter the password again to force a token refresh every couple of days, very annoying.

0 Karma

pedrolito
Explorer

Hello,

Following this thread as I am facing this same issue. However, I keep getting logs from o365 despite this error in _internal logs.

0 Karma

Bloodnite
Path Finder

did you have an O365 admin use their login/pw during the setup process to add the app's authorization?

0 Karma

viktdm
Engager

Yes, I did.

0 Karma

geraldcontreras
Path Finder

Hi Viktdm,
Did you end up getting a resolution to this?

0 Karma
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