Smart PDF Exporter: Cannot be scheduled by admin account which has the can_schedulepdf role?

[lim2]

Hi,
I can click on the green "Smart Export" under example dashboard smart_exporter_app/panel_grouping_with_charts and can get the pdf generated ok. But when I clicked on the Smart pdf Exporter Scheduler & after fill in the Name, cron schedule, emails, & click on Save button I'm getting

"To be able to schedule PDF export, you should have been assigned the role 'can_schedulepdf' , please contact an admin."

But I'm logged in as admin and the admin account does have can_schedulepdf role?
Looked for clues in splunkd.log, splunkd_access.log, scheduler.log but did not find any related events.
Please if anyone experienced issue & advise on a fix.
Thanks.
Mike

[thunt1104]

Was this ever resolved?  I am getting the same error.

[thunt1104]

Disregard, managed it.  We use AD (ldap) for authentication, so I just setup the local admin user with permissions for can_schedulepdf, and I just use that local account to schedule.  The AD account was limited to only roles defined, so using an local account to provide the service. 

[smelf1]

Any update,

We are having the same issue, we have even assigned the can_scehdulepdf role and same error as you