Seeing "there was an error processing the upload" in SoS app

[a212830]

Anyone else get "there was an error processing the upload"?

[nwieseler]

Seeing this on the latest version of S.o.S... 3.2 on Splunk Enterprise (Windows 2008R2) 6.1.4. Trying to upgrade via web UI from 3.1.0 to 3.2.

When I try and update from the Apps Manager I get:
An error occurred while installing the app: 500

When I try and update via Install app from file I get:
There was an error processing the upload.

This stuff gets so old lol...

Nick

[pasito]

I had this issue. It was a result of me having an open Explorer window in side of the /etc/apps/. I closed the explorer window and than the upload worked fine.

[nwieseler]

I should note that I simply deleted the app dir. in /etc/apps and installed from file via the UI and things worked fine after that.

Nick

[jan_wohlers]

same here...

installed new splunk instance 5.0.3. reboot splunk. try to install app... error occurs

Any suggestions?

[a212830]

Never did find out why it had issues loading it, and I had to open a case with support to get it working. The problem ended up being file permissions issues - on their side, not mine.

[hexx]

This hasn't been reported before. Can you please clarify the exact circumstances under which this error is observed? What steps were taken to trigger it?