Security Content won't load after updating Security Essentials to 3.8

[DufferDave]

Splunk Enterprise 9.14  Security Essentials 3.80 Security Content updates at 4.32.

After updating the Security Essentials to 3.80 I can't load the security content page.

error: Cannot read properties of undefined (reading 'count')  is returned.

We've uninstalled and reinstalled the app.   any suggestions?

[Meett]

Correct resolution for this issue is to force update content as mentioned in this article (if 1 time force update not work try it 3-4 times it will resolve issue) : https://splunk.my.site.com/customer/s/article/SSE-Security-Content-not-loading-issue-KB-will-complet... 

Also it required to have internet connectivity on Splunk Machines to use this App

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Apply karma and mark solution if works.

[adrifesa95]

Any solution? Same error for me

[DufferDave]

Clearing all bookmarks and data mappings (reset all configurations) and doing a force reset allowed the security content page to load.  preforming a data mapping immediately kills access to the security content page.

[eBooutz]

This issue just happened to me this morning.. it was after I performed the data mapping. I was able to fix the issue without clearing my bookmarking etc by going to setup->review app configuration->update content->force update.

[MMahlberg]

^ this worked for me

[TWT4545]

I am having the exact same issue.

 

[rleitner]

| inputlookup SSE-default-data-inventory-products.csv
| outputlookup data_inventory_products_lookup

Credit to https://community.splunk.com/t5/All-Apps-and-Add-ons/Splunk-Security-Essential-not-loading-correctly...

[psla]

Do I understand correctly that after app upgrade I have to remove my contenct and create it again from scratch?

[TWT4545]

This did not work. Thank you.