Python for Scientific Computing Add-on Installation Error

[AbdelrahmanAbde]

Hello Team ,

I'm using a single instance deployment for Splunk on windows Server 2012 R2
I wanted to install the MLTK so I followed the Installation Section in the documentation and tried to install Python for Scientific Computing Add-on first .
I'm using splunk web for the installation , tried to add .tgz file from the GUI to install the app but I always get the error of
Error connecting to /services/apps/local: ('The read operation timed out',)

What is the cause of that error and what should I correct to have it installed ??

[grana_splunk · Accepted solution]

Uninstall previous version..install the latest one after restarting Splunk and if it still does not work..plz reboot your server.

I have seen same problem in past and sometimes windows registry does not clean up properly.Rebooting solves the problem

[AbdelrahmanAbde]

Thanks Grana

I uninstalled the App , restarted Splunk and rebooted the server then I installed the Add-On again and it worked fine this time .

[Sukisen1981]

can you try a direct install from the web?
click on apps settings gear button > browse more apps > search for Python for Scientific Computing
and choose the relevant one for which the isntall button in green background will be enabled?

[AbdelrahmanAbde]

Hi Sukisen ,

Thanks for your reply
I followed the steps you mentioned but I can't find the green install button instead I found a *Already installed button * and it is dimmed

[Sukisen1981]

uhhh i was doubting it maybe from some previous installation that you were trying
can you go to etc/apps and delete the installed folder for python for scientific app
and then try re-install through the web?

[AbdelrahmanAbde]

I did so and it worked
Thanks Susiken