Loading loop add on microsoft cloud service- Having configuration problem

[lmaurogomez]

hello, i have a problem to configure add on microsoft cloud service. In the tab "configuration" and "inputs", always figure "loading".
I dont see any other thing that "loading".
I have install de add on on Indexer 7.2.3v
someone has the same problem?

thanks!!,hello, i have a problem to configure add on microsoft cloud service. In the tab "configuration" and "inputs", always figure "loading".
I dont see any other thing that "loading".
I have install de add on on Indexer 7.2.3v
someone has the same problem?

Thank you so much

[VatsalJagani]

(Just come across this question, hence answering now.)

There could be multiple reasons why the Add-on UI is not loading.

• Incorrectly configured Add-on from the backend.
• Missing config or spec file.
  • Generally happens on classic Splunk Cloud instance as it removes the inputs.conf.spec and inputs.conf files.
• The user doesn't have admin access.

If you are facing the issue on Splunk Cloud:

• Use IDM machine in Splunk Cloud - https://www.splunk.com/en_us/blog/platform/introducing-inputs-data-manager-on-splunk-cloud.html
• Go to Splunk Cloud Victoria experience, as it will allow you to run inputs on the search head.
  • 

If you are facing the issue in an On-prem environment:

• Make sure you have not misconfigured anything from the backend.
• Make sure you have all the configuration files properly as they came from Splunkbase.
• Also, you can run index=_internal "error", to find more details.

I hope this helps!! Karma/upvote would be appreciated!!!

[povares_splunk]

Try this:

vi /opt/splunk/etc/apps/Splunk_TA_microsoft-cloudservices/bin/splunktamscs/ca_certs_locater.py

Look for TEMP_CERT_FILE_PATH
and update it to '/etc/pki/tls/certs/ca-bundle.crt'

TEMP_CERT_FILE_PATH = '/etc/pki/tls/certs/ca-bundle.crt'

Save the changes and restart Splunk

Please let us know if this works for you.

https://splunkcommunities.force.com/customers/apex/ArticleDetailPage?URLName=Add-on-Microsoft-Cloud-...

[claudio_manig]

Solution? - Same story here

[jimgeraud]

What OS are you running on?

[claudio_manig]

Win 2012-

[luca_mazzocchi]

I have the same issue!
Have you found the solution to the problem?

Regards

[psuthakar]

I'm also getting the same. Can anybody suggest? Thanks