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How to get the garbage values to display the actual values for fields assigned_to assignment_user_username in SNOW add-on?

Path Finder

I installed the Splunk add-on for Service Now and able to receive data.
However, I getting some values in hexadecimal format.
How to get them in correct format?

1 Solution

Communicator

To fix the display value add following to you conf at /opt/splunk/etc/apps/SplunkTAsnow/local/service_now.conf

[snow_default]
display_value=true OR all

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Communicator

To fix the display value add following to you conf at /opt/splunk/etc/apps/SplunkTAsnow/local/service_now.conf

[snow_default]
display_value=true OR all

View solution in original post

Splunk Employee
Splunk Employee

are you talking about the ids?

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