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How to collect from custom tables using the Service Now Add-on?

Path Finder

Hi all,

In the previous version, I had a number of inputs set up to collect from custom tables. This was mostly to enrich data from the CMDB so we can use this in Splunk for various reasons.

In version 4.0,0, it looks like the collection from custom tables has been disabled and limited to just 23 tables, as per https://docs.splunk.com/Documentation/AddOns/released/ServiceNow/Configureinputs.

I tried just manually updating inputs.conf and hoping for the best, but this doesn't seem to work. Example below:

[snow://alm_hardware]
duration = 900
account = SNow PROD
timefield = sys_updated_on
id_field = sys_id
disabled = 0
index=snow
since_when = 2019-08-16 09:25:37

Does anyone have any insight into what I need to do to get this to work properly?

Thanks!

0 Karma
1 Solution

Path Finder

Solution:
I was missing the table parameter, now it works!

Full config for this entry:
[snow://almhardware]
duration = 900
account = SNow PROD
timefield = sys
updatedon
id
field = sysid
disabled = 0
index = snow
since
when = 2019-08-16 09:25:37
table = alm_hardware

View solution in original post

0 Karma

Path Finder

Solution:
I was missing the table parameter, now it works!

Full config for this entry:
[snow://almhardware]
duration = 900
account = SNow PROD
timefield = sys
updatedon
id
field = sysid
disabled = 0
index = snow
since
when = 2019-08-16 09:25:37
table = alm_hardware

View solution in original post

0 Karma