All Apps and Add-ons

Global Protect Logs are not showing

ssubhani
Explorer

Once PaloAlto firewall was upgraded to Version 9.1.6 , Our PaloAlto App Version 6.2.0 stopped showing the Global Protect logs . I Upgraded the Palo Alto Networks Add-on for Splunk and  Palo Alto Networks App for Splunk to 6.5.0 .  I installed the App+Add-on on Search Heads whereas I installed the Add-on on Indexers and Heavy Forwarders . All the dashboards under Operations are Working but The dashboard for GlobalProtect (PANOS >= 9.1)  is not working at all .

The App documentation does not mention on what changes were done for Global protect logs and what to do if you are unable to see it . 

Please note that data model pan_firewall is fully build and has data . All other data models are disable as we do not have those products .

Any Ideas .

Labels (1)
0 Karma
1 Solution

ssubhani
Explorer

Update 

======

Earlier I had upgraded from 6.2.0 to 6.5.1 and then rolled back to 6.5.0 . I guess that caused some Problem . So I uninstalled the App and Add on from the Server . Installed them again from Scratch and Populated the data model from scratch . Now it is is showing perfectly .

View solution in original post

ssubhani
Explorer

Update 

======

Earlier I had upgraded from 6.2.0 to 6.5.1 and then rolled back to 6.5.0 . I guess that caused some Problem . So I uninstalled the App and Add on from the Server . Installed them again from Scratch and Populated the data model from scratch . Now it is is showing perfectly .

richgalloway
SplunkTrust
SplunkTrust

That add-on is supported by the developer.  Contact them at splunkapp@paloaltonetworks.com

---
If this reply helps you, Karma would be appreciated.
0 Karma

ssubhani
Explorer

This is a good suggestion and I was thinking about it . But I thought to try it here first . 

0 Karma
Get Updates on the Splunk Community!

Optimize Cloud Monitoring

  TECH TALKS Optimize Cloud Monitoring Tuesday, August 13, 2024  |  11:00AM–12:00PM PST   Register to ...

What's New in Splunk Cloud Platform 9.2.2403?

Hi Splunky people! We are excited to share the newest updates in Splunk Cloud Platform 9.2.2403! Analysts can ...

Stay Connected: Your Guide to July and August Tech Talks, Office Hours, and Webinars!

Dive into our sizzling summer lineup for July and August Community Office Hours and Tech Talks. Scroll down to ...