Getting error when using ldapsearch command, even with an admin account.

[3DGjos]

Hello,

I'm working with some ldapsearch queries in my environment, but I have the following problem. Even if I execute the command from an admin account it says this:

External search command 'ldaptestconnection' returned error code 1. Script output = "error_message= # host: xxx.xx.xx.1: Could not access the directory service at ldaps://xxx.xx.xx.x:636: password is mandatory in simple bind "

Then I tried installing the ldapsearch add-on in my QA environment, and the connection test passed the first time, but the second one didn't. And when I execute any ldapsearch command queries the error is the same:

External search command 'ldaptestconnection' returned error code 1. Script output = "error_message= # host: xxx.xx.xx.1: Could not access the directory service at ldaps://xxx.xx.xx.x:636: password is mandatory in simple bind "

Even using an admin system role can delete role account with all the required capabilities.

Thanks in advance!

[3DGjos · Accepted solution]

I managed to solved it. My solution: just re-enter the password for the AD account user you are using to read the groups in the domain in the interface. and it magically worked.