All Apps and Add-ons

Getting checkpointer error for alerts in Sophos Add-on for splunk

ajaycitrus
New Member

I have installed the Sophos on Add for Splunk (https://splunkbase.splunk.com/app/4096/ ) on HF

I am able to receive the events perfectly but i get the below error when i configure it to pull alerts:

2020-03-05 11:52:19,263 ERROR pid=176598 tid=MainThread file=base_modinput.py:log_error:307 |
{"has_more":false,"next_cursor":"xxxxxxxxLTAzLTA1VDEwOjUyOjE5LjIwM1o=","items":[]}

0 Karma

eegiievol
Explorer

Could you please help me. Is there anything else I have to modify except inputs.conf. I have trouble getting data onboard. 

0 Karma

konstr
Path Finder

I am having the exact same issue, did you manage to figure it out?

0 Karma

ajaycitrus
New Member

I have upgraded to the latest version.

Now, its polls data one-twice in a day although polling interval is set at 30 seconds.
Most of the times, it fails but once or twice, the request goes through and pulls all the data ( there is no gap in the data)

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Where Innovation Takes Flight: The Splunk4Aviation Flight Sim Lands at .conf26

If you hear someone at .conf26 shouting "gear down, GEAR DOWN" across the show floor, you have found us.  The ...

Turn Cisco Telemetry Into Action with Cisco Data Fabric, powered by the Splunk ...

The surge in machine data is already hitting enterprise budgets, and the agentic era will only intensify it. ...

Persistent Queue at TcpOut — One of Splunk's Most Practical Features

Splunk introduced persistent queueing at the tcpout layer as one of the most practical resilience features in ...