All Apps and Add-ons

Getting checkpointer error for alerts in Sophos Add-on for splunk

ajaycitrus
New Member

I have installed the Sophos on Add for Splunk (https://splunkbase.splunk.com/app/4096/ ) on HF

I am able to receive the events perfectly but i get the below error when i configure it to pull alerts:

2020-03-05 11:52:19,263 ERROR pid=176598 tid=MainThread file=base_modinput.py:log_error:307 |
{"has_more":false,"next_cursor":"xxxxxxxxLTAzLTA1VDEwOjUyOjE5LjIwM1o=","items":[]}

0 Karma

eegiievol
Explorer

Could you please help me. Is there anything else I have to modify except inputs.conf. I have trouble getting data onboard. 

0 Karma

konstr
Path Finder

I am having the exact same issue, did you manage to figure it out?

0 Karma

ajaycitrus
New Member

I have upgraded to the latest version.

Now, its polls data one-twice in a day although polling interval is set at 30 seconds.
Most of the times, it fails but once or twice, the request goes through and pulls all the data ( there is no gap in the data)

0 Karma
Get Updates on the Splunk Community!

Fall Into Learning with New Splunk Education Courses

Every month, Splunk Education releases new courses to help you branch out, strengthen your data science roots, ...

Super Optimize your Splunk Stats Searches: Unlocking the Power of tstats, TERM, and ...

By Martin Hettervik, Senior Consultant and Team Leader at Accelerate at Iver, Splunk MVPThe stats command is ...

How Splunk Observability Cloud Prevented a Major Payment Crisis in Minutes

Your bank's payment processing system is humming along during a busy afternoon, handling millions in hourly ...