DB Connect -- can't even get to first screen

[grittonc]

I just installed DB Connect for my local windows instance, and when I try to open the DB Connect app I don't even get to the first screen shown in the "Set up Splunk DB Connect" documentation.

Instead of this:

I get a blank screen with the three cycling dots at the top:

Since installing the app I also have a new Splunk message: "Unable to initialize modular input "server" defined inside the app "splunk_app_db_connect": Introspecting scheme=server: script running failed (exited with code 255)."

Does anyone have any ideas?

[rafamss]

Hi @grittonc,

I've passed for the same problem and I resolved this issue enabling the port (9998 or any that you want) in the firewall in my CentOS 7.

firewall-cmd --zone=public --add-port=9998/tcp --permanent

I hope help you.

[ ]s
Rafael Martins

[grittonc · Accepted solution]

I installed version 2 and it worked without a hitch. I never discovered the issue with version 3.

[niketn]

Did you upgrade DB Connect from 2 to 3 or was this first time install?

[grittonc]

Also should mention that I'm Splunk version 6.5.3.

[grittonc]

Brand new install.