All Apps and Add-ons

Commvault app cant add commcell

michaelnorup
Communicator

Hi all.

I have added the commvault app.
Our commvault is running on https port 443
I have created the network opening, and from splunk server i can NC to the commvault url on port 443.
I have created a user in commvault called Splunk, and tested that the user can log in.

When trying to add the commcell to the app i get the error "commcell addition failed, please try again"
Looking at the logs dont give me much more:

michaelnorup_0-1763555375004.png



Looking through failed logins on commvault doesnt show failed attempts from the splunk server, but i can see in the network logs that the traffic reaches the commvault server.

So... what am i doing wrong here?

Labels (2)
0 Karma

livehybrid
SplunkTrust
SplunkTrust

Hi @michaelnorup 

Its odd that you can see the connection at a network level to commvault but no failed login... 
Are you able to recreate a CURL request using the access credentials to commvault to check the connection works properly and validate that you see your manual connection in commvault logs?

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michaelnorup
Communicator

When trying to curl from the splunk server we get 403 forbidden. Still dont see the attempt in commvault audit trail though

 

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