All Apps and Add-ons

Calendar Heat Map - Custom Visualization: How do I resolve error "Failed to load source for Timeline visualization"?

duraij
Explorer

Hi, We are on 6.4.4. Getting "Failed to load source for Calendar Heat Map visualization." when I click on the "Calendar Heat Map visualization"(tried all these versions 1.0/1.1/1.2) app? please help.Would really appreciate the response.

0 Karma
1 Solution

niketn
Legend

@duraji, we had used Calendar Heat Map with Chrome on 6.4 and it worked for us. So you might still try to some more playing around with your browser (since the same worked on IE, it will not be custom visualization access/permission issue). Have you tried clearing Chrome browser history after bumping Splunk?

____________________________________________
| makeresults | eval message= "Happy Splunking!!!"

View solution in original post

0 Karma

niketn
Legend

@duraji, we had used Calendar Heat Map with Chrome on 6.4 and it worked for us. So you might still try to some more playing around with your browser (since the same worked on IE, it will not be custom visualization access/permission issue). Have you tried clearing Chrome browser history after bumping Splunk?

____________________________________________
| makeresults | eval message= "Happy Splunking!!!"
0 Karma

niketn
Legend

Hi @duraji, were you able to resolve the issue?

____________________________________________
| makeresults | eval message= "Happy Splunking!!!"
0 Karma

duraij
Explorer

Yes After clearing the cache and restarting the browser it worked fine.Thanks for the response.

0 Karma

niketn
Legend

Yay!!! Glad to know that it worked. Let me convert my previous comment to Answer so that you can Accept to mark the same as Answered.

____________________________________________
| makeresults | eval message= "Happy Splunking!!!"
0 Karma

niketn
Legend

For 6.4.4 I think only 1.0 will work. Please confirm whether you are having issue with Calendar Heat Map or Timeline visualization as your description is misleading. Please verify the permissions that it has proper access and is accessible by All Apps.

<YourSplunkServer>/en-US/manager/permissions/launcher/apps/local/timeline_app
<YourSplunkServer>/en-US/manager/permissions/launcher/apps/local/calendar_heatmap_app
____________________________________________
| makeresults | eval message= "Happy Splunking!!!"
0 Karma

duraij
Explorer

Thanks for the response and Sorry , I am having issues with CalendarHeatmap and not Timeline visualization .Yes I am using calendar heatmap 1.0 version.I found out that CalendarHeatmap works fine in InternetExplorer but not in Chrome Browser.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Quantify Your Splunk Investment Impact: Introducing Savings Metrics to Value Insights

Building on the foundation established in our initial Value Insights releases, we are introducing the Savings ...

Event Series: Telemetry Pipeline Management

Balancing Scale and Spend: Gaining Control Over High-Volume Metrics in Splunk Observability Cloud As ...

Kick the Tires Before You Commit: A Hands-On Tour of the Splunk Observability Cloud ...

Evaluating an enterprise observability platform usually goes like this: fill out a form, get a free trial with ...