Best practise / guide on installing the Splunk DB Connect App?

[kyle1407365]

Getting a couple of error messages:

1. Can not communicate with task server, please check your settings
2. DBX server is not available, please make sure it is started and listening on 9998.

I have followed the pre-req guide found on Splunk docs.

http://docs.splunk.com/Documentation/DBX/3.0.1/DeployDBX/Checklist

Thanks

[kazehuku]

i have the same problem

[rafamss]

Hi @kyle1407365,

I've passed for the same problem and I resolved this issue enabling the port (9998 or any that you want) in the firewall in my CentOS 7.

firewall-cmd --zone=public --add-port=9998/tcp --permanent

I hope help you.

[ ]s
Rafael Martins

[claudio_manig]

Where you able to get it up & running? Dealing with the exact ame problems here and wasted hours by now.

[mattymo]

it could be that something else is listening on that port.

If on linux you can try netstat -tulpn or ss -tulpn or google windows equivalent.

It is also possible to change the RPC port see "task server port"

https://docs.splunk.com/Documentation/DBX/3.0.0/DeployDBX/ConfigureDBConnectsettings

If all else fails restart splunk and/or the server, that has come up as resolution in past answers on this topic.