Anyone Using Splunk App for Salesforce? Use Cases?

[sarweins]

I have been working on the Splunk App for Salesforce for a few months now and am curious as to what others are using it for within their company!
So far, I have mostly been using it to monitor performance issues since we have 30,000 plus users on our instance.

Recently, I have been thinking about adding Splunk Business Flow to our account to fetch a user's journey from login to logout.

Thanks!

[AarthiRamesh]

Hi sarweins,

I have started implementing the Splunk App for our daily monitoring activities.

I am quite confused on below point:

Splunk Add-On : Under Configuration, I will give the domain(login.salesforce.com) ,as currently we are testing in Developer instance.
Username & Password : will be specific to Salesforce Admin's details

With these details configured, I can monitor the entire users Login activities.

Dashboards: Only Admin's downloads and access is tracked. What should be done to track all users' activities.

Can you help me on this.. Thanks Much!!

[gschatz_splunk]

Hello!

For an example of a SBF use case, see how the Otto group reduces system complexity with Splunk Business Flow. https://www.splunk.com/en_us/customers/success-stories/sbf-otto-group.html

Thanks!

[muralikoppula]

@sarweins The Splunk App for Salesforce will give you better visibility to monitor all operational activities, analyze trends and user behavior, with extensive reports and dashboards for application management, adoption and usage analytics and security.

This App provides deep insight into three categories:
- Application Management
- Adoption and Usage Analytics
- Security

Sample dashboards that come with the app:
- Detect security threats by analyzing login patterns
- Prevent data loss by monitoring Report exports, accessed documents, previews, etc
- Perform trend analysis for all access to salesforce by user, group, regions
- Detect problems in your Salesforce reports and dashboards
- Detect problems with your Salesforce Apex custom classes, queries, triggers, APIs
- Salesforce Adoption and Usage Analytics

Please check the below links and you will get an idea what can Splunk do with Salesforce.

https://www.splunk.com/blog/2015/01/21/splunk-app-for-salesforce.html
https://www.youtube.com/watch?v=YRMwyqpa-3Y
https://splunkbase.splunk.com/app/1931/

[sarweins]

Thank you for the response! I already understand what the app is meant for and all of the pre-made dashboards.

What I'm asking is what customizations or issues people have resolved using the app.