I am trying to send my error message recorded in Splunk to ServiceNOW via Custom Python Script.
However, I am failing to hit the SNOW URL
1. The Python Script is getting triggered by Splunk and the error messages too have been extracted in a JSON. This is verified.
2. The ServiceNOW endpoint is accessible through Command Prompt or Postman.
3. However, I am failing to hit the URL when it gets triggered by Splunk.
4. The Splunk instance is on-premise and ServiceNOW mid-server has been created for communication.
I doubt if this is any tunneling issue. The request does not gets triggered only when executed from SPLUNK
Can anyone assist me with a possible solution?
SSH to Splunk Server.
switch user to user splunk running with.
curl -k -v https://company.service-now.com
see connected to in the output whether that is servicenow IP or proxy IP