I am trying to send my error message recorded in Splunk to ServiceNOW via Custom Python Script.
However, I am failing to hit the SNOW URL
1. The Python Script is getting triggered by Splunk and the error messages too have been extracted in a JSON. This is verified.
2. The ServiceNOW endpoint is accessible through Command Prompt or Postman.
3. However, I am failing to hit the URL when it gets triggered by Splunk.
4. The Splunk instance is on-premise and ServiceNOW mid-server has been created for communication.
I doubt if this is any tunneling issue. The request does not gets triggered only when executed from SPLUNK
Can anyone assist me with a possible solution?
SSH to Splunk Server.
switch user to user splunk running with.
curl -k -v https://company.service-now.com
see connected to in the output whether that is servicenow IP or proxy IP
@thambisetty Thank You for your response. Can you guide me on how to check and handle the proxy?
do you have proxy configured on splunk server?
if yes, connection might be going to proxy and proxy might be blocking the connection.