Alerting

Large PDF reports not working?

dskillman
Splunk Employee
Splunk Employee

Even though I'm able to view the sample PDF in mail settings, I see this in the bottom of email when attaching PDFs:

An error occurred while generating a PDF of this report: Failed to fetch PDF from appserver:

Is it possible that the report is too large to generate a PDF for?

Tags (2)

gkanapathy
Splunk Employee
Splunk Employee

well, yours might be unusally large.

0 Karma

Johnvey
Contributor

There isn't an explicit restriction around size -- rather there is a default timeout around how long it takes searches to complete. The basic steps to troubleshoot PDF are:

  1. check the PDF status page, ex: http://localhost:8000/debug/pdf
  2. check the debug logs in /var/log/splunk/python.log for errors

Common problem resolutions:

  1. Check that the setting in "Manager -> System Settings -> Email Alert Settings -> Link Hostname" is a valid, reachable address (or just left blank).
  2. Splunk version 4.1.0 PDF server did not work with splunkweb instances set to SSLv3 only configuration. This was resolved in 4.1.1.
Get Updates on the Splunk Community!

Splunk Lantern | Getting Started with Edge Processor, Machine Learning Toolkit ...

Splunk Lantern is Splunk’s customer success center that provides advice from Splunk experts on valuable data ...

Enterprise Security Content Update (ESCU) | New Releases

In the last month, the Splunk Threat Research Team (STRT) has had 2 releases of new security content via the ...

Announcing the 1st Round Champion’s Tribute Winners of the Great Resilience Quest

We are happy to announce the 20 lucky questers who are selected to be the first round of Champion's Tribute ...